Business
What you should know as a DBS pensioner
What should I do since I have missed the general verification exercise and I have never received pension?
You can walk into any of the Directorate’s offices in Abuja or Lagos with all the relevant documents for your verification. The verification is scheduled as follows:
Customs, Immigration and Prisons, as well as Parastatal pensioners are treated every Tuesday.
Civil Service Pensioners are treated every Wednesday
Police pensioners and Parastatal pensioners are treated every Thursday
However, in light of the COVID 19 pandemic, verification is strictly by invitation. Pensioners must send their documents to [email protected] for review before they are invited for verification.
I am not in Nigeria at the moment and I missed the verification exercise that was previously conducted. My monthly pension has been stopped. What do I do?
You can go to the nearest Nigerian Embassy or High Commission to you, obtain an “I am alive” Certificate, attach your resident permit and data page of your international passport. Also attach all relevant career progression documents and forward to the Directorate through a third party or email to [email protected] or [email protected]. Consequent upon a successful validation, your monthly pension will be restored pending when you make effort to come into the country for verification.
Customs, Immigration and Prisons, as well as Parastatal pensioners are treated every Tuesday.
Civil Service Pensioners are treated every Wednesday.
Police pensioners and Parastatal pensioners are treated every Thursday.
However, in light of the COVID 19 pandemic, verification is strictly by invitation. Pensioners must send their documents to [email protected] for review before they are invited for verification.
Do I have to submit all my documents when I have a complaint even after I have been verified?
Once a pensioner is verified, the submission of documents are no longer a requirement for forwarding of complaints. It is only the verification slip and statement of account (six months) before the period of complaint that will be required.
Customs, Immigration and Prisons, as well as Parastatal pensioners are treated every Tuesday.
Civil Service Pensioners are treated every Wednesday.
Police pensioners and Parastatal pensioners are treated every Thursday
However, in light of the COVID 19 pandemic, verification is strictly by invitation.
Pensioners must send their documents to [email protected] for review before they are invited for verification
I worked in one of the Defunct Parastatals. When is your office coming to verify us?
Verification for all the Pensioners under the Defined Benefit Scheme has been concluded by PTAD. Any Pensioner that has not been verified will have to follow the guidance specified in Question 13 towards being verified and subsequently enrolled for Mobile Verification.
I am not living close to any of your Zonal offices. I am frail and do not have the means to travel. How do I get verified? Is there any other medium that I can use to send in my complaints?
The pensioner can still be verified. He/she should send in the required documents with a full sized photograph, complete contact details, career documents and a medical report ascertaining conditions which are against travels to confirm inability to travel to any of our Zonal offices that is close to him/her through a third party, with a request for Mobile Verification. Once the documents are reviewed and found acceptable, a team of mobile verification officers will be sent to verify him/her.
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